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Protecting your
privacy is important to us. We hope the following statement will help you
understand how HFF Capital collects, uses and safeguards the personal
information you provide to us on our site.
When consumers visit
our Web site, we collect information in the following situations:
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When the user
opens an account with HFF Capital
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When the user
fills in an online form requesting more information about some of our
services
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When the user
fills in an online form requesting pricing for one or several of our
services
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When the user
sends us an e-mail with a comment or requesting more information
The information collected in the above
situations will be kept confidential and won't be sold to any third party.
In a number of cases, the data might be shared with a limited number of
companies if there was specific need brought in by the information received.
For example, some information on a funding request form might be shared with
financial institutions only to the effect of determining if the required
funding is feasible given the specifics of the particular request. Even in
these cases, the name of the requesting company is kept confidential until
the possibility of funding becomes strong.
The user information that is collected is the
one voluntarily entered by the user by the means mentioned above. Besides
this, in some very limited and very specific situations, HFF Capital will
collect data about the user's environment at the time the information is
sent, like the user's operating system or browser used. For example, if a
user requests pricing for an Accounts Receivable services, HFF Capital needs
to determine if this service will be available to the particular user in
his/her given environment. This information is also kept for statistical
purposes to determine the type of population overall that visits our site
and thus be able to make it available to the most number of users.
Login In
When a user logins in into our system after
opening an account to use our Accounts Receivable services, there is
additional information about the user that is retrieved and kept. A log file
is maintained with information about who has accessed the system and when,
and any error messages received by a client is kept on a database for our
customer support technicians to take a look at. Occasionally, an HFF
Capital's customer service employee may contact the user to find out the
circumstances that originated some of those events
As part of HFF Capital's Accounts Receivable
services, all information voluntarily entered by a client is kept on HFF
Capital's databases an it's used to fulfill its obligations under HFF
Capital's agreement with the client. Such information will consist of
business activity by the client, and also information about the client's
customers. This information is kept confidential and it is not shared or sold
to any third parties. Customers of HFF Capital's clients that are entered
into the system will be contacted as part of the account receivable services
contracted by the client, but not for any other reason.
Cookies
HFF Capital will maintain some small amount
of data in the user's computer, in the form of cookies. This information is
used to determine the type of user it is, the privileges it has and
the type of profile information it requires in order to view and access the
system in the manner selected by the user and approved by HFF Capital for
such user.
Security
If you are concerned about the information
you send and receive from/to us, you can use our secure servers, which use a
128-bit encryption mechanism through one of the following URLs:
https://hffcapital.secure.powweb.com
or
https://hffcapitalcom.secure.powweb.com
Our main site at
http://hffcapital.com uses a standard
encryption mechanism.
For any questions or comments about HFF
Capital's Privacy Policy you can contact us by E-mail to:
mailto:CustomerService@HFFCapital.com
or by regular mail to:
HFF Capital Customer Support 555 North Ave Suite 6B Fort Lee, NJ 07024
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